How do I book?
You can book from our site securely, or send us an email at firstname.lastname@example.org.
Can I pay by card?
It is possible to pay by card (+ 10% of the entire sum) or in cash directly to the driver.
How long does the tour last? Is the duration flexible?
A full day lasts about 9 hours, a half day about 5 hours. Tour availability is flexible. Flexibility depends on both weather and traffic conditions. While for a specific request by the customer to remain one or more extra hours beyond 9 hours, the addition is paid separately and is equivalent to about 45 euros per hour.
Where do we meet? How do we recognize our driver?
At the meeting point established your driver will wait for you with a sign with your name.
Is tip mandatory?
Tipping in Italy is not mandatory. But if you liked the service offered, it's up to you to decide whether to leave it or not.
How can I cancel my reservation?
Our cancellation policy is totally flexible. If you want to cancel your reservation up to 24 hours before the date of your tour, we will refund you in full. Unfortunately after 24 hours we will not be able to provide you a refund, but upon request we will be able to provide you a voucher valid for 3 months.
What type of vehicle will we be traveling in?
Our company only uses Mercedes Benz Sedan, Mercedes Van, or Mercedes Minibus.